​Strong businesses rely on clear processes, accurate data, and efficient systems. When these break down, work slows, costs rise, and decisions suffer. I help companies remove roadblocks, automate repetitive tasks, and build systems that scale. As a Senior Business Analyst, I focus on practical solutions that improve how businesses run.
I work where technology meets operations. I build automation strategies that reduce wasted effort, processes that adapt to business needs, and data models that lead to better decisions. The goal is simple: help teams work faster, reduce friction, and make decisions based on facts, not guesswork.
Below is my professional experience. It shows not just what I’ve done, but how I’ve helped businesses work smarter and move forward with confidence.
Resume
Experience
June 2023 – Present
SENIOR BUSINESS ANALYST
Bright Mind, San Francisco, CA – Remote (USA)
​
-
Led GenAI adoption to enhance collaboration workflows, partnered with IT to enable leadership visibility, strengthened cross-functional coordination, and accelerated execution by 25%
-
Developed a governance strategy to standardize data, KPI reporting, and compliance tracking, improved accuracy by 30%, and cut costs by 20% through optimized resource allocation
-
Aligned HR and IT to implement a hybrid cloud solution, applied Microsoft Power Automate RPA to automate key workflows, scaled operations for 1,000+ employees, and expedited onboarding by 50%
​
January 2023 – April 2023
AGILE BUSINESS ANALYST
eMazzanti Technologies, Hoboken, NJ​
​​
-
Directed Agile delivery for over 20 large-scale solutions as a Scrum Master, coached cross-functional teams to overcome sprint obstacles, and boosted delivery efficiency by 35%
-
Defined roadmap and prioritized features for an enterprise product aligned with business needs that reduced manual effort by 70% and generated $500,000 in operational savings post-deployment
-
Eliminated 60% of workflow bottlenecks by analyzing process gaps through Lean Six Sigma value stream mapping using BPMN in Visio, removed redundancies, and freed up 10 hours per week for management
July 2022 – December 2022
BUSINESS ANALYST INTERN​
eMazzanti Technologies, Hoboken, NJ​
​​
-
Implemented a Requirements Traceability Matrix (RTM) in SharePoint, enhanced traceability and team alignment, cut execution delays by 3 days, and eliminated around 25 hours of rework per project
-
Authored comprehensive user stories and acceptance criteria, improved user acceptance testing (UAT) effectiveness, increased feature adoption by 45%, and raised user satisfaction by 30%
-
Mapped systems migration processes in Lucidchart and standardized process documentation, decreased post-migration issues by 40%, and achieved 85% on-time completion
July 2022 – December 2022
GRADUATE PEER LEADER
Stevens Institute of Technology, Hoboken, NJ​
​​
-
Mentored 50+ incoming students through study groups and 10+ campus events, boosted participation in academic support programs and peer-led initiatives
-
Collaborated with faculty to design orientation programs for 200 incoming students, drove involvement in student organizations and advising initiatives
April 2019 – January 2021
BUSINESS ANALYST II
Webcraft-IT, Indore, India
​​​
-
Facilitated requirement-gathering sessions to align stakeholders, achieved 90% consensus, eradicated rework, and saved $200,000 in costs
-
Built predictive financial models in Microsoft Excel, refined budget forecasting accuracy by 30%, prevented cost overruns, and delivered over $150,000 in annual savings
-
Optimized ETL pipelines in Alteryx, expedited data transformation by 75%, enabled real-time Power BI dashboards, and freed up 8 hours weekly for the Business Intelligence team
​August 2017 – March 2019
BUSINESS PROCESS ANALYST​
Webcraft-IT, Indore, India
​​
-
Designed training frameworks and documented SOPs to streamline business processes, increased workforce productivity, and reduced operational disruptions by 35%
-
Applied the DMAIC framework to enhance reporting accuracy, automated pipelines through Alteryx and SQL, decreased processing time by over 90%, and removed the risk of manual entry errors
-
Revamped support operations by introducing SLA-based response tracking, accelerated response rates and boosted Net Promoter Score (NPS) by 8 points in 3 months
Skills
Technical Skills
Agile
SDLC
Process Improvement
Automation
Requirements Gathering
Business Intelligence
Change Management
Strategic Planning
Data Analytics
Documentation
Executive Reporting
Systems Analysis
People Skills
Stakeholder Engagement
Collaboration
Training & Development
Problem- Solving
Executive Presentation
Customer Success
Tools
Database & Business Intelligence
Alteryx | Power BI (DAX) | Tableau | SQL Server | MySQL | PostgreSQL
Project & Process Management
Agile | Lean Six Sigma | Signavio | BPMN | Visio | SDLC | MS Project | JIRA | Smartsheet
Data Analysis & Programming
MS Excel (Advanced) | Python | R | Predictive Modeling | Gap Analysis | Statistical Analysis
Automation & Productivity Tools
Microsoft Power Automate (RPA) | Power Apps | Azure AD | SharePoint
Education
​Master's Degree / Graduate
Master of Science in Information Systems (STEM) - Business Intelligence and Analytics Specialization
Stevens Institute of Technology, Hoboken, NJ, USA
​
Completed a comprehensive curriculum with a focus on Business Analytics, Data Analytics & Machine Learning, Marketing Analytics, Financial Decision Making, and IT Strategy. Developed expertise in analyzing data, aligning technology with business goals, and supporting strategic decision-making. Specialized in Process Innovation & Management and Project Management, enhancing skills in managing complex projects and improving organizational efficiency. Gained additional insights into Social Network Analysis, emphasizing its role in modern business strategies.
​​
​
​Bachelor's Degree / Undergraduate
Bachelor of Commerce w/ Computer Applications
Maharaja Ranjit Singh College of Professional Sciences, Indore, MP, India
​
Focused on key areas such as accounting, computer applications, and business management, developing technical expertise in programming, database management, and software development. Built a strong foundation in the integration between commerce and technology, bridging the gap between business operations and technological solutions.
Certifications
• Certified ScrumMaster® (CSM®) – Scrum Alliance
• Certified Scrum Product Owner® (CSPO®) – Scrum Alliance
• Certified Lean Six Sigma Yellow Belt (CLSSYB) – The Council for Six Sigma Certification (CSSC)
• Google Project Management – Google
• Harvard ManageMentor: Meeting Management, Presentation Skills – Harvard Business Publishing
My career has been about solving problems that slow businesses down. At Bright Mind, I built AI-driven automation and data strategies that improved efficiency and scalability. At eMazzanti Technologies, I helped teams work faster and reduce delays with smarter processes. At Webcraft-IT, I focused on compliance, financial resilience, and operational improvements.
​
No business can afford wasted effort or unclear decisions. I build systems that help companies work smarter, adapt to change, and grow without friction. The right solutions don’t just improve today—they create a foundation for the future.
✨
Meet Vector